Using Managed Package Amazon Connect CTI Adapter.
What I am trying to do is finding any existing case when a call connects(onAccepted event).search and screen pop block is returning a contact id then I'm trying to query a open Case with the contactId using Query Value block.
Query: select Id from Case where contactId=:$.action.uid-23.Id
Getting this error
"MALFORMED_QUERY: \nselect Id from Case wherecontactId=:$.action.uid-23.Id\n
^\nERROR at Row:1:Column:36\nBind variables only allowed in Apex code"
How to access the return variable or is there any other solution?